ATSI Provides an IP communications platforms and pre-integrated applications suite developed specifically for the demands of today’s multi-channel contact center.
More importantly, Each solution is all-in-one solution that unifies communications, information and business processes throughout your organization — allowing agents to respond to customers more dynamically, IT staff to eliminate multi-point legacy system headaches, and the customer experience to be a consistent and satisfactory one for every customer you serve.
We can provide the customer with different types of Call Center solutions and Platforms either on-premises solutions or Cloud Solutions with simple pricing feature.
We can help you to grow up with your existing features and adding new features to your telephony platform like:
- One Point for Administration.
- Reporting and Supervision.
- Call Recording , waiting , Transfer , Forwarding.
- Call Queues.
- Multichannel and Skill based routing.
- Speech Enabled IVR – Different Languages.
- Outbound Campaigns.
- CRM Integrations.
- Multipart conferencing.
- Dashboard Statistics.
- Savings on toll calls – Free calls between offices.
- Remote (off-premises) extensions.
- Voicemail.
